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NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

Tuesday, 19 March 2024 / Published in Company News
We are aligning all our VUMA customers that never received the pricing upgrade when the prices last increased. Existing clients benefitted having us absorb the small increase whilst new customers signed up with the newly adjust pricing. As of 1 May we are adjusting our long standing customers that benefitted by synchronising the billing and
Wednesday, 13 March 2024 / Published in Company News
As of 1 April 2024 all our Octotel Business clients will see the following product adjustments. 50/25Mbps – (New Service Option)50/50Mbps – upgrades to 75/75Mbps100/100Mbps – upgrades to 150/150Mbps200/200Mbps – upgrades to 300/200Mbps 400/200Mbps – (New Service Option)1000/100Mbps – upgrades to 1000/200Mbps Should you wish to alter your package to a more suitable product or
Saturday, 24 February 2024 / Published in Company News
The Speed upgrades have made it easy for you to enjoy an even better experience for streaming, gaming and connecting at fast speeds. However, Openserve have informed us that they will be increasing their fibre pricing, so we will simply be passing this increase on to you with no added markup to our benefit.    This
Thursday, 30 November 2023 / Published in Videos worth watching
Ive tested some of the apps used in this video and must say its mind blowing! Check out the last few minutes of a fully composed music video created by joining the results of a few of the apps presented! A very worthwhile video to watch and dive into! Kudos @Futurepedia
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