×

NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your RustDesk or Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

DOWNLOAD BELOW



Download RustDesk here!
Download Teamviewer here!
Download AnyDesk here!
Start a Whatsapp Chat
NEED HELP ? CALL : 021 201 1555
  • REMOTE SUPPORT

Pro2col Lab

Pro2col Lab

We are an IT Support company based in Cape Town operating since November 2005

T (021) 201 1555
Email: info@pro2col.co.za

Pro2col Lab
Suite 141, The Quays, Park Lane, Century City

Open in Google Maps
  • HOMEPAGE
    • SERVICES WE OFFER
    • REMOTE OFFICE
    • SUPPORT IN 3 STEPS
    • APPS & CHANNELS
    • LATEST NEWS AND ARTICLES
    • BRANDS & TECHNOLOGIES
    • WHERE TO FIND US
  • SERVICES
    • INTERNET CONNECTIVITY
      • FTTH (FIBRE TO THE HOME)
    • HOSTING AND DOMAINS
      • DOMAIN REGISTRATION
      • HOSTING PACKAGES
      • DEDICATED SERVERS
    • WEB DESIGN
      • CMS INSTALLATION
      • SITE BUILDER
      • CHANGE REQUESTS
    • ONSITE / REMOTE SUPPORT
      • ADHOC IT SUPPORTNEW
      • SLA CONTRACTSNEW
      • TICKETING SYSTEM
    • MANAGED SERVICES
      • PATCH AND UPDATE MANAGEMENT
      • MANAGED ANTIVIRUS
      • SYSTEM TRAY APPLICATION
    • CLOUD PABX
      • PABX DESIGN & MANAGEMENT
    • NEXT GEN FIREWALLS
      • TIER 1 PROTECTION
    • MICROSOFT 365
      • HOSTED EXCHANGEHYBRID
    • PROCESS AUTOMATION
  • POSTS & GUIDES
    • HOW TO GUIDES
    • ARTICLES WORTH SHARING
    • VIDEOS WORTH WATCHING
  • NETWORK NOTICES
  • COMPANY NEWS
  • CONTACT US
    • GET IN TOUCH
    • DIRECTIONS TO US
    • MAP PLOT
SUPPORTCreate a Ticket
  • Home
  • Company News
  • Archive from category "Company News"
19 January 2026

Category: Company News

MTN Notice | Pricing & Package Changes

  • 0
  • 0
Pro2col
Saturday, 17 January 2026 / Published in Company News
Please note that MTN will be implementing a pricing increase effective 1 February 2026.As a result, adjusted pricing will apply to MTN-based services from this date. Your current service will continue without interruption and will remain unchanged, aside from the updated pricing. Should you wish to request any package changes, please do so before 25
MTNPRICING

FROGFOOT Notice | Pricing & Package Changes

  • 0
  • 0
Pro2col
Tuesday, 16 December 2025 / Published in Company News
To keep you informed, please note that updated service pricing will take effect from 1 February 2026. We aim to ensure you always receive reliable connectivity, expert support and excellent value. We appreciate your continued partnership and remain committed to delivering reliable, high-quality service. Your current package will continue as normal with the updated pricing, unless
FROGFOOTPRICING

THINKSPEED Notice | Pricing & Package Changes

  • 0
  • 0
Pro2col
Thursday, 18 September 2025 / Published in Company News
Thinkspeed has implemented a price change, and as a result, there will be an adjustment to your service pricing, effective from 1 November 2025 (Invoiced on 25 October 2025) This change applies across all Thinkspeed home (FTTH) clients. If you are unsure whether this affects your account, or you would like to know the increase

Our Fiber Packages & Wifi speeds – Explained

  • 0
  • 0
Pro2col
Tuesday, 20 May 2025 / Published in Company News, Networking, Technology
Wanting Fiber, but unsure as to what the options mean and what is right for you ? This article is aimed at explaining and helping you choose the correct package. knowing what you need will allow you to pay for the for what you use rather than having a package you are not utilising to
FIBERWIFI

Ajax Alarms has now landed in our Portfolio

  • 0
  • 0
Pro2col
Saturday, 19 April 2025 / Published in Company News
We are now offering the next generation wireless security system range of products. The system features easy installation, a user-friendly mobile interface, and powerful components that ensure comprehensive protection against intrusion, blackout, and communication failure. Ajax offers peace of mind with its long battery life and customizable notification options. The product line includes dozens of

Our LTE 5G Packages – Explained

  • 0
  • 0
Pro2col
Monday, 31 March 2025 / Published in Company News, Mobile
5G coverage maps are generated by MTN based on available tower capacity and signal strength 3D modeling. Certain factors such as device placement and interference from man-made structures and obstructions, weather conditions and vegetation growth may prevent your router from connecting to 5G. In these instances, your device will fallback to 4G LTE-Advanced, with speeds
LTE

OCTOTEL Notice | Pricing & Package Changes

  • 0
  • 0
Pro2col
Sunday, 30 March 2025 / Published in Company News
Octotel VUMA have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 May 2025  (Invoiced on 25 April 2025) This is affective across all our Octotel home (FTTH) clients. If you are unsure if this affects you or you would like to know the increase to
OCTOTELPRICING

VUMA Notice | Pricing Changes

  • 0
  • 0
Pro2col
Tuesday, 18 February 2025 / Published in Company News
VUMA have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 April 2025  (Invoiced on 25 March 2025) This is affective across all our VUMA home (FTTH) clients. If you are unsure if this affects you or you would like to know the increase to your
PRICINGVUMA

OPENSERVE Notice | Pricing Changes

  • 0
  • 0
Pro2col
Tuesday, 18 February 2025 / Published in Company News
Openserve and Webconnect have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 April 2025  (Invoiced on 25 March 2025) This is affective across all our openserve home (FTTH) clients. If you are unsure if this affects you or you would like to know the
OPENSERVEPRICING

Datacenter server relocation

  • 0
  • 0
Pro2col
Monday, 06 January 2025 / Published in Company News
Our Datacenter is relocating and majority of our clients connected with WEB and EMAIL services will be affected. When : Wednesday 08 January 2025 The maintenance window will be from 22:00 – 06:00 SAST. Servers will be downed from 22:00 with the expected downtime for our servers to last up to 120 minutes. The additional
DATACENTER
  • 1
  • 2

Recent Posts

  • MTN Notice | Pricing & Package Changes

    Please note that MTN will be implementing a pri...
  • FROGFOOT Notice | Pricing & Package Changes

    To keep you informed, please note that updated ...
  • THINKSPEED Notice | Pricing & Package Changes

    Thinkspeed has implemented a price change, and ...
  • Our Fiber Packages & Wifi speeds – Explained

    Wanting Fiber, but unsure as to what the option...
  • Get your Google search results back!

    A great tip on how to get the old search from g...

Categories

  • Company News
  • Home Automation
  • How To's
  • Mobile
  • Networking
  • Technology
  • Videos worth watching

LOG A REQUEST FOR SUPPORT

Complete this form in detail to generate a ticket for reponse to your fault.
Once submitted, you will receive a reference email in order to continue the path in troubleshooting with our support team.

Support Operating Hours

We're currently open.Opening Hours today: 8:00 am – 5:00 pm

Get RustDesk for Remote Support
Get Teamviewer for Remote Support
Get AnyDesk for Remote Support

Latest Shared Posts

  • MTN Notice | Pricing & Package Changes

    Please note that MTN will be implementing a pri...
  • FROGFOOT Notice | Pricing & Package Changes

    To keep you informed, please note that updated ...
  • THINKSPEED Notice | Pricing & Package Changes

    Thinkspeed has implemented a price change, and ...
  • Our Fiber Packages & Wifi speeds – Explained

    Wanting Fiber, but unsure as to what the option...
  • Get your Google search results back!

    A great tip on how to get the old search from g...

Recommended Software

  • TERMS & CONDITIONS
  • SUPPORT POLICY
  • LEGAL
  • GET SOCIAL
Pro2col Lab

Pro2col Lab - Creating & Offering the Best Solutions © 2024 All rights reserved.

TOP