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NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

LATEST POSTS

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  • in Company News

    VUMA Notice | Pricing Alignment

    We are aligning all our VUMA customers that never received the pricing upgrade when the prices last increased. Existing clients benefitted having us absorb the small increase whilst new customers signed up with the newly adjust pricing. As of 1 May we are adjusting our long standing customers that benefitted by synchronising the billing and...
  • in Company News

    Octotel | Business Product Changes

    As of 1 April 2024 all our Octotel Business clients will see the following product adjustments. 50/25Mbps – (New Service Option)50/50Mbps – upgrades to 75/75Mbps100/100Mbps – upgrades to 150/150Mbps200/200Mbps – upgrades to 300/200Mbps 400/200Mbps – (New Service Option)1000/100Mbps – upgrades to 1000/200Mbps Shou...

LATEST POSTS #2

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