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NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

HOW TO GUIDES

Assistance and guides for commonly used setups.

ALL GUIDES AND STEP BY STEPS HAVE BEEN TESTED BY US.

Using Authy as your 2FA tool.

Two-factor authentication (2FA) is the best way to protect yourself online. Defeat cyber criminals & avoid account takeovers with stronger security, for free! Watch the video below to learn more about why you should enable 2FA for your accounts. To simply follow the install guide, scroll to the bottom Why use Two-Factor Authentication Relying on
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Whatsapp Support!

Click on the representative currently listed and available to assist.

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