×

NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your RustDesk or Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

DOWNLOAD BELOW



Download RustDesk here!
Download Teamviewer here!
Download AnyDesk here!
Start a Whatsapp Chat
NEED HELP ? CALL : 021 201 1555
  • REMOTE SUPPORT

Pro2col Lab

Pro2col Lab

We are an IT Support company based in Cape Town operating since November 2005

T (021) 201 1555
Email: info@pro2col.co.za

Pro2col Lab
Suite 141, The Quays, Park Lane, Century City

Open in Google Maps
  • HOMEPAGE
    • SERVICES WE OFFER
    • REMOTE OFFICE
    • SUPPORT IN 3 STEPS
    • APPS & CHANNELS
    • LATEST NEWS AND ARTICLES
    • BRANDS & TECHNOLOGIES
    • WHERE TO FIND US
  • SERVICES
    • INTERNET CONNECTIVITY
      • FTTH (FIBRE TO THE HOME)
    • HOSTING AND DOMAINS
      • DOMAIN REGISTRATION
      • HOSTING PACKAGES
      • DEDICATED SERVERS
    • WEB DESIGN
      • CMS INSTALLATION
      • SITE BUILDER
      • CHANGE REQUESTS
    • ONSITE / REMOTE SUPPORT
      • ADHOC IT SUPPORTNEW
      • SLA CONTRACTSNEW
      • TICKETING SYSTEM
    • MANAGED SERVICES
      • PATCH AND UPDATE MANAGEMENT
      • MANAGED ANTIVIRUS
      • SYSTEM TRAY APPLICATION
    • CLOUD PABX
      • PABX DESIGN & MANAGEMENT
    • NEXT GEN FIREWALLS
      • TIER 1 PROTECTION
    • MICROSOFT 365
      • HOSTED EXCHANGEHYBRID
    • PROCESS AUTOMATION
  • POSTS & GUIDES
    • HOW TO GUIDES
    • ARTICLES WORTH SHARING
    • VIDEOS WORTH WATCHING
  • NETWORK NOTICES
  • COMPANY NEWS
  • CONTACT US
    • GET IN TOUCH
    • DIRECTIONS TO US
    • MAP PLOT
SUPPORTCreate a Ticket
  • Home
  • Posts tagged "VUMA"
19 January 2026

Tag: VUMA

VUMA Notice | Pricing Changes

  • 0
  • 0
Pro2col
Tuesday, 18 February 2025 / Published in Company News
VUMA have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 April 2025  (Invoiced on 25 March 2025) This is affective across all our VUMA home (FTTH) clients. If you are unsure if this affects you or you would like to know the increase to your
PRICINGVUMA

VUMA Notice | Pricing Alignment

  • 0
  • 1
Pro2col
Tuesday, 19 March 2024 / Published in Company News
We are aligning all our VUMA customers that never received the pricing upgrade when the prices last increased. Existing clients benefitted having us absorb the small increase whilst new customers signed up with the newly adjust pricing. As of 1 May we are adjusting our long standing customers that benefitted by synchronising the billing and
PRICINGVUMA

Service Pricing Alignment – VUMA

  • 0
  • 0
Pro2col
Wednesday, 25 October 2023 / Published in Company News
We have carried the last price increase for some of our customers that was implemented in November 2022, for almost a full year. No changes from VUMA have been implemented as yet, but we are forced to align the billing with our current package offers. Most of you will notice a R20 to R50 price
PRICINGVUMA

Recent Posts

  • MTN Notice | Pricing & Package Changes

    Please note that MTN will be implementing a pri...
  • FROGFOOT Notice | Pricing & Package Changes

    To keep you informed, please note that updated ...
  • THINKSPEED Notice | Pricing & Package Changes

    Thinkspeed has implemented a price change, and ...
  • Our Fiber Packages & Wifi speeds – Explained

    Wanting Fiber, but unsure as to what the option...
  • Get your Google search results back!

    A great tip on how to get the old search from g...

Categories

  • Company News
  • Home Automation
  • How To's
  • Mobile
  • Networking
  • Technology
  • Videos worth watching

LOG A REQUEST FOR SUPPORT

Complete this form in detail to generate a ticket for reponse to your fault.
Once submitted, you will receive a reference email in order to continue the path in troubleshooting with our support team.

Support Operating Hours

We're currently open.Opening Hours today: 8:00 am – 5:00 pm

Get RustDesk for Remote Support
Get Teamviewer for Remote Support
Get AnyDesk for Remote Support

Latest Shared Posts

  • MTN Notice | Pricing & Package Changes

    Please note that MTN will be implementing a pri...
  • FROGFOOT Notice | Pricing & Package Changes

    To keep you informed, please note that updated ...
  • THINKSPEED Notice | Pricing & Package Changes

    Thinkspeed has implemented a price change, and ...
  • Our Fiber Packages & Wifi speeds – Explained

    Wanting Fiber, but unsure as to what the option...
  • Get your Google search results back!

    A great tip on how to get the old search from g...

Recommended Software

  • TERMS & CONDITIONS
  • SUPPORT POLICY
  • LEGAL
  • GET SOCIAL
Pro2col Lab

Pro2col Lab - Creating & Offering the Best Solutions © 2024 All rights reserved.

TOP