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NEED REMOTE SUPPORT?

1

Create a ticket by emailing support@pro2col.co.za with a full description of your request. Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2

Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete. Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3

Submit your RustDesk or Teamviewer ID / PASSWORD or your AnyDesk ADDRESS in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for your acceptance.

Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!

Saturday, 17 January 2026 / Published in Company News
Please note that MTN will be implementing a pricing increase effective 1 February 2026.As a result, adjusted pricing will apply to MTN-based services from this date. Your current service will continue without interruption and will remain unchanged, aside from the updated pricing. Should you wish to request any package changes, please do so before 25
Tuesday, 16 December 2025 / Published in Company News
To keep you informed, please note that updated service pricing will take effect from 1 February 2026. We aim to ensure you always receive reliable connectivity, expert support and excellent value. We appreciate your continued partnership and remain committed to delivering reliable, high-quality service. Your current package will continue as normal with the updated pricing, unless
Thursday, 18 September 2025 / Published in Company News
Thinkspeed has implemented a price change, and as a result, there will be an adjustment to your service pricing, effective from 1 November 2025 (Invoiced on 25 October 2025) This change applies across all Thinkspeed home (FTTH) clients. If you are unsure whether this affects your account, or you would like to know the increase
Tuesday, 20 May 2025 / Published in Company News, Networking, Technology
Wanting Fiber, but unsure as to what the options mean and what is right for you ? This article is aimed at explaining and helping you choose the correct package. knowing what you need will allow you to pay for the for what you use rather than having a package you are not utilising to
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