Octotel VUMA have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 May 2025 (Invoiced on 25 April 2025) This is affective across all our Octotel home (FTTH) clients. If you are unsure if this affects you or you would like to know the increase to
VUMA have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 April 2025 (Invoiced on 25 March 2025) This is affective across all our VUMA home (FTTH) clients. If you are unsure if this affects you or you would like to know the increase to your
Openserve and Webconnect have implemented a price change, and as a result, there will be adjustment to your service pricing, effective from 1 April 2025 (Invoiced on 25 March 2025) This is affective across all our openserve home (FTTH) clients. If you are unsure if this affects you or you would like to know the
Our Datacenter is relocating and majority of our clients connected with WEB and EMAIL services will be affected. When : Wednesday 08 January 2025 The maintenance window will be from 22:00 – 06:00 SAST. Servers will be downed from 22:00 with the expected downtime for our servers to last up to 120 minutes. The additional
We have been informed by Frogfoot of an upcoming price adjustment to your service, which will be effective from 1 February 2025. If you wish to explore other options or make changes to your package, please let us know by 15 January 2025 so that we can arrange the change implementation for you. If you
Out network operators are implementing some network changes that require a transition from DHCP to PPPOE. What is this? Simply put, its a different way that your router will authenticate your service on the network. In an effort to continue providing the best service to you, this change is necessary to later provide additional features
We are aligning all our VUMA customers that never received the pricing upgrade when the prices last increased. Existing clients benefitted having us absorb the small increase whilst new customers signed up with the newly adjust pricing. As of 1 May we are adjusting our long standing customers that benefitted by synchronising the billing and
As of 1 April 2024 all our Octotel Business clients will see the following product adjustments. 50/25Mbps – (New Service Option)50/50Mbps – upgrades to 75/75Mbps100/100Mbps – upgrades to 150/150Mbps200/200Mbps – upgrades to 300/200Mbps 400/200Mbps – (New Service Option)1000/100Mbps – upgrades to 1000/200Mbps Should you wish to alter your package to a more suitable product or
The Speed upgrades have made it easy for you to enjoy an even better experience for streaming, gaming and connecting at fast speeds. However, Openserve have informed us that they will be increasing their fibre pricing, so we will simply be passing this increase on to you with no added markup to our benefit. This
We are adjusting all our hosting packages and phasing out the HOME MICRO and HOME MICRO PRO hosting options and migrating all to the BUSINESS BASIC packages. This is a considerable jump from the R19 per month and R39 per month Micro and Micro Pro package which has been unchanged over 10 years. The Basic