1
Create a ticket by emailing support@pro2col.co.za with a full description of your request.
Alternatively if you don't have access to email, you can create a ticket by clicking the red SUPPORT button below and to the right.
2
Download Teamviewer or Anydesk from the right, then open and leave running until our support session is complete.
Do not use the keyboard and mouse during our remote session. (We cannot access your machine without your approval).
3
Submit your RustDesk or Teamviewer ID
/ PASSWORD or your AnyDesk ADDRESS
in reply to the support ticket created or via Whatsapp for Business and we will initiate a remote session for
your acceptance.
Note that all remote support work is billable. If you need more information regarding the billing, please enquire via your ticket first!
